Privacy Policy

Terrafarm ("Company") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share personal information. This Privacy Policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant federal and state regulations.

1. Information We Collect

We collect the following types of personal information:

Account Information: When you create an account, we collect your name, email address, and password.
Payment Information: If you make a purchase, we collect billing details, including credit card or payment provider details (processed securely through third-party payment processors like Apple and Google).
Usage Data: We collect information about your interactions with our services, such as log data, device information, and IP addresses.
Customer Support: When you contact us, we collect communication records and any additional information you provide.

2. How We Use Your Information

We use personal information for the following purposes:

To create and manage user accounts.
To provide and improve our services.
To process payments securely.
To communicate with users regarding updates, customer support, and marketing.
To comply with legal obligations.

3. Sharing and Disclosure

We do not sell personal information. However, we may share it in the following cases:

Service Providers: We share personal data with third-party vendors (e.g., Apple, Google) to facilitate account authentication, payment processing, and technical support.
Legal Compliance: If required by law or to protect our legal rights.

4. Data Retention

We retain personal data as long as necessary to fulfill service obligations or as required by law. Users may request data deletion at any time.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access personal data we hold about you.
Request deletion of your data.
Opt-out of certain data processing activities.

To exercise your rights, contact us at privacy@terrafarm.ai.

6. Security Measures

We implement industry-standard security measures to protect personal data from unauthorized access or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the updated effective date.

Effective Date: March 21, 2025